Quality Performance Management: A Key WWS System Driving Excellence

By , February 1, 2012 12:44 pm

We are proud of the work our students do and of the continual improvement in the achievement of those who learn here at Westfield Washington Schools (WWS).  We are equally proud of the teacher quality in Westfield classrooms.  The daily leadership of those teachers and the daily commitment of our students drive the high level of excellence that is a Westfield standard.  Much attention is paid, and rightly so, to those efforts.   What may not be so obvious to those we serve is the organizational framework, WWS’ Quality Performance Management, that supports that work.

Did you know that the senior leadership of Westfield Washington Schools is committed to growing and learning as much as the students?  We do so by working through proven performance management strategies and processes.  The Baldrige Criteria for Performance Excellence provide a system perspective for understanding performance management.   They reflect validated, leading-edge management practices against which an organization can measure itself.  The six criteria include:

  1. Leadership
  2. Strategic Planning
  3. Customer Focus
  4. Measurement, Analysis, and Knowledge Management
  5. Workforce Focus
  6. Operations Focus
  7. Results

In 2006, the WWS Board of School Trustees endorsed the criteria and an annual audit process as the mechanisms our school district would use to continually improve the services we provide to our students, their families, and our community.  Since that time, the administrative leadership has worked at understanding the importance of systems and the interrelatedness of those six important criteria. 

Key to that leadership is WWS’ Five Year Strategic Planning Cycle.  We have just closed a full cycle and are launching the 2011-2016 Plan which outlines an ambitious outreach to rigorous standards that assure that our schools will continue to lead the state and nation in outstanding performances.  Visit our website and select the “More” tab.  You can review the scorecards of the last five year cycle and the goals we have set for ourselves in the next five year cycle.  I believe you will be impressed with the levels of excellence we are achieving in Student Learning, Safe and Healthy Environment, and Fiscal Responsibility.   And, I believe you will be excited by the plans we have for the future.

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